Support
Shipping & Freight
Heavy freight, handled. Our prices include freight to the continental US — no surprise charges at the dock.
Freight included
The price you see on every battery and charger includes standard freight to a commercial address with a loading dock or forklift in the continental United States. Industrial batteries are heavy, palletized freight — we handle the logistics so you don't have to.
Delivery options & surcharges
- Liftgate service — required if you don't have a dock or forklift to unload. Selectable at checkout.
- Residential / limited-access delivery — additional surcharge applies; let us know in your order notes.
- Notify before delivery — appointment scheduling available on request.
Lead times
In-stock sizes typically ship in 3–5 business days. Low-stock sizes ship in 5–7 business days, and built-to-order sizes are refurbished to spec and ship in 2–3 weeks. Each product page shows its current status, and the weekly stocklist is refreshed every Monday.
Alaska, Hawaii & Canada
We ship to Alaska, Hawaii, and Canada — freight is quoted separately for these destinations. Request a quote and we'll confirm delivered pricing.
